SHIPPING & RETURNS
Shipping Policy !
Welcome to Blondify's shipping policy! Here, we aim to provide you with clear information about our shipping methods, packaging, and associated costs. We believe in transparent communication to ensure that you have a seamless shopping experience with us.
In addition, we strive to make the shipping process as smooth as possible for you. Whether it's standard delivery or express shipping, we've got you covered with reliable services tailored to your needs.
To maintain the highest standards of delivery and reliability, we will no longer ship to smaller or low-carrier destinations.
This change has been made because certain countries have limited courier availability, which can lead to higher costs, longer delivery times, and unreliable tracking. We want every customer to receive their order quickly, safely, and with the level of service Blondify stands for.
From now on, we will only offer shipping to selected major countries with premium courier connections:
United Kingdom, France, Italy, Germany, Switzerland, Belgium, United States, Canada, Australia, Netherlands, Dubai (UAE), Hong Kong, Singapore, Sweden, Austria, Poland, Finland and Spain .
This adjustment allows us to ensure faster, safer, and more reliable deliveries .
Please note ; Shipping to certain destinations may have higher delivery cost due to limited courier routes and higher carrier fees.
During peak seasons and busy periods , we might experience higher than usual order volumes.
By placing an order during these times , you acknowledge that shipping delays may occur due to increased order volume.
We are sorry for any inconvenience this may cause and appreciate your understanding.
Return & Exchange Policy
At Blondify, we want you to shop with confidence. Our return policy is designed to offer you peace of mind in case you change your mind about a purchase or encounter any dissatisfaction with a product. We believe in straightforward and fair procedures to ensure your satisfaction and trust in our brand. If you are not entirely happy with your order , you may return or exchange item(s) within 2 weeks of the delivery date. Please bear in mind to be eligible for a return or exchange , items must be in their original condition, unused , and in the original packaging.
Refunds will be processed to the original method of payment within 7-10 business days after receiving the returned item(s).